Effective Date: [26-September-2025]
At Alo Healthcare, we ensure that all medical products and equipment purchased or rented through our app are delivered to you in a safe and timely manner.
Effective Date: [26-September-2025]
At Alo Healthcare, we ensure that all medical products and equipment purchased or rented through our app are delivered to you in a safe and timely manner.
1. Delivery Areas
We currently deliver within [West Bengal]. Orders placed outside these areas may not be processed.
2. Processing Time
Orders are usually processed within 5 minutes to 24 hours of confirmation. Emergency equipment like oxygen cylinders or ICU beds may be prioritized for faster delivery.
3. Shipping Charges
Delivery charges may vary based on product type, size, weight, and distance. Any applicable charges will be clearly shown at checkout before you confirm your order.
4. Delivery Time
Estimated delivery timelines depend on product availability and service location. While we strive for timely delivery, delays may occur due to logistics, emergencies, or unavoidable circumstances.
5. Order Tracking & Support
Users will be notified of shipment details and expected delivery times. For updates, issues, or rescheduling, you can contact our support team at [info@alohealthcare.in / +(91) 9474983830].