Privacy Policy

Effective Date: [26-September-2025]

Alo Healthcare (“we,” “our,” or “us”), a product of Alo Micro Sewa Federation, is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our Android app and related services. By using Alo Healthcare, you agree to the practices described below.

1. Information We Collect

We may collect the following information:

• 1. Personal Information: Name, phone number, email address, age, gender, and address.
• 2. Medical Information: Health records, prescriptions, doctor preferences, and service history.
• 3. Usage Data: Device type, operating system, IP address, and app usage patterns.
• 4. Location Data: With your permission, we may access location details to provide location-based services like nearby doctors, ambulances, or labs.

2. How We Use Your Information

Your information is used to:

• 1. Provide and manage healthcare services (blood tests, doctor schedules, ambulance booking, etc.).
• 2. Improve user experience and app functionality.
• 3. Communicate updates, reminders, and notifications.
• 4. Ensure safety, fraud prevention, and legal compliance.
• 5. Process payments (if applicable) securely.

3. Information Sharing

We do not sell or rent your personal information. We may share your information only with:

• Healthcare partners (doctors, labs, ambulances, suppliers) to fulfill requested services.
• Service providers for app hosting, analytics, or payment processing.
• Legal authorities, if required by law or to protect user safety.

4. Data Security

We use encryption, secure servers, and access controls to protect your data. While we take all reasonable steps to secure information, no system is 100% safe. Users are advised to keep login credentials confidential.

5. Cookies and Tracking

The app may use cookies or similar technologies to improve functionality and personalize your experience.

6. Your Rights

You have the right to:

• 1. Access, update, or delete your personal data.
• 2. Withdraw consent for location or notifications.
• 3. Request clarification on how your data is used.
• 4. To exercise these rights, contact us at: info@alohealthcare.in

7. Children’s Privacy

Our services are intended for users above 18 years. We do not knowingly collect information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be notified through the app or website.

8. How We Use Your Information

Your information is used to: